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are now XTIUM

Desktop as a Service (DaaS)

IT teams are looking to tighten security, streamline infrastructure and accelerate user onboarding. With XTIUM's Gartner-recognized DaaS, employees get fast, secure access to company applications and data on any end point—at home, in the office, or on the go.

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Hybrid Work Has Increased Risks. The Status Quo Isn't Enough

60%

Percentage of employees now working remotely at last part of the time, globally1

78%

Rise in average cost of a data breach from 2023 to 20242

70%

Percentage of ransomware attacks specifically targeting user endpoints, making unsecured desktops a prime entry point3

30%

Percentage of businesses citing increased IT complexity as a major roadblock to scaling their operations4 

The New Approach

DaaS: Solving Security Risks & IT Overload

Edge Security

With DaaS, your data never lives on the endpoint—so even if a laptop is lost or stolen, there’s nothing to recover. Everything stays secure in the public or private cloud of your choice, reducing the risk of breaches and data loss.

Predictable Costs

Legacy infrastructure comes with hidden costs—maintenance, unexpected upgrades, and downtime. DaaS gives you a predictable per-user cost, bundling infrastructure, updates, and support into a straightforward monthly fee.

Scale in Minutes, Not Weeks

Hiring a new team? Expanding for a project? With DaaS, IT can spin up desktops in minutes instead of waiting weeks for hardware procurement and setup. Deploy anywhere, instantly.

IT Management, Simplified

No more scrambling to patch individual devices. DaaS lets IT teams manage updates, security, and troubleshooting from a single platform—reducing complexity while improving control.

Minimize Hardware Refresh

Extend the lifespan of existing devices. Hosting desktops in the cloud delivers a high-performance experience on older devices—offering the feel of the latest technology without costly upgrades.

Fanatical Support

Offload desktop management and maintenance to our technology experts while staying in control and focused on strategic priorities. With Managed DaaS, your IT team can do more with fewer resources.
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DaaS Toolkit

2024 Gartner Magic Quadrant Report for Desktop as a Service

Calculating the True Cost of DaaS

Securing your Edge vs. User Experience

The Level of Effort in Implementating DaaS

 

VIDEO

True Cost of DaaS

DaaS is often perceived as too costly because it is viewed as an alternative to replacing extra hardware. The reality is that DaaS is a security-enablement and productivity-enhancing solution that centralizes where you work and minimizes:

  • Time spent on patching, software and hardware upgrades
  • Data center, device, support and upfront infrastructure costs
  • Unexpected costs (such as the cost of a security breach).

How IT Leaders Leverage DaaS 

Hybrid and Remote Teams

Let your employees securely log in to their work desktops from anywhere. With instant access to company apps and files, your team can stay productive and collaborate seamlessly and securely—no matter where they are.
 
Industries:  BPO  |  Financial  |  Insurance
Key Solutions:
  • Seamless User Experience
  • Access to Company Apps
  • Reliable Network Connectivity & Security
Why it Works:
  • Provides secure remote access to company apps anywhere, on any device
  • Minimizes threat exposure across all endpoints
  • Centralizes desktop and application management

Industries with Security and Compliance Needs

With DaaS, your data never has to leave the datacenter,  ensuring sensitive information remains protected across all devices and environments while meeting stringent industry standards like HIPAA, and PCI-DSS.
 
Industries:  Healthcare | Financial | Banking | Insurance | Government
Key Solutions:
  • Consolidation
  • Organization
  • Compliance
Why it Works:
  • Secures data integrity from the edge to core
  • Eliminates compliance headaches with built-in safeguards to minimize threat exposure
  • Ability to centrally control sensitive data

  • Simplifies your approach to compliance, making everything from architecting to auditing easier

Contractors, Seasonal and Dynamic Workforces

Quickly adapt to fluctuating workforce needs. Whether you’re hiring temporary staff, launching new projects, or expanding into new markets, you can scale desktops up or down in minutes without additional infrastructure costs.
 
Industries:  Retail  |  Financial  |  Contractor  |  Education
Key Solutions:
  • Temporary Workloads
  • Scalability
  • Borderless Expansion
  • Secure International Access
  • Workforce Elasticity
  • Seasonality 
Why it Works:
  • Eases onboarding / offboarding
  • Optimizes budget usage
  • Ability to deploy and manage a desktop image on employee-owned asset
  • Centrally controlled desktops and data

Mergers and Acquisitions

DaaS streamlines the acquisition process for organizations by simplifying migration and introducing a predictable cost model. It enables IT to quickly provision all users with secure remote access to their company data and have them fully integrated into the new systems. This makes cost forecasting easier, speeds up onboarding and reduces downtime.
 
Industries:  Private Equity Firm | PE-Owned / Backed Businesses
Key Solutions: 
  • Cloud Capacity
  • Regional Redundancy
  • Simplified Divestiture
Why it Works: 
  • Enables predictable cost model
  • Simplifies migration
  • Minimizes downtime
  • Speeds up onboarding

Disaster Recovery and Business Continuity

Ensure your team can continue working during unexpected events like natural disasters or cyberattacks. With XTIUM DaaS, employees can access their work environment securely from any device, minimizing downtime and keeping operations on track.

Regardless of industry or vertical, one great benefit of a hybridized workforce is the decentralization of your people.  When users are equipped and enabled to work from anywhere, they can truly work from anywhere should circumstances prohibit them from reaching an office location.

Facing a Hardware Refresh Challenge

Windows 10 is approaching end of life in October 2025. Organizations relying on legacy hardware are vulnerable to security risks, compliance challenges, and significant capital expenditures for hardware refreshes.

Instead of costly device replacements, XTIUM DaaS can transition your cloud desktop to the latest version (including Windows 11) and extend the lifespan of your existing endpoints while ensuring security, performance, and compliance at the edge.

It enables organizations to embrace BYOD as well as reduce the costs of devices for organizations that want to refresh company-managed assets

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Recognized as a Challenger in the 2024 Gartner Magic Quadrant for Desktop as a Service, for the 2nd Year

Gartner has recognized XTIUM (formerly ATSG) in every Gartner Magic Quadrant for Desktop as a Service Report. 

"XTIUM's business model is successful with a significant focus on client and user experiences. It expands beyond DaaS to incorporate cloud, network, security and operations services, including service desk."

Case Study

National Asset Direct Cuts IT Costs by 47% with XTIUM DaaS

National Asset Direct, a leader in debt management services, faced escalating IT expenses due to an outdated desktop environment. By implementing XTIUM's DaaS, they achieved:

  • 47% Reduction in IT Operating Costs: Significantly lowered expenses led to higher profitability.
  • Increased Workforce Productivity: Improved desktop performance enabled employees to work more efficiently.
  • Enhanced IT Control and Flexibility: Streamlined management processes allowed for swift adaptation to market changes.
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Powerful Features for Managing Modern Workspaces

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Flexible Multi-Cloud Deployments

Deploy DaaS on the cloud of your choice-Private, Microsoft Azure, or Hybrid.

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Intuitive, Automation-driven Portal

Easily access usage metrics and manage all VMs—session-based, pooled, and persistent—from one interface

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Digital Employee Experience (DEX)

Get real-time visibility into resource consumption and experience lag-free video calls with RTAV.

Why XTIUM?

XTIUM simplifies desktop management to help teams stay productive and secure, without compromising on user experience. Here’s why companies trust XTIUM:

Deep Solution Expertise

Get more done with direct access to experts with 25+ years of experience in managed cloud, disaster recovery, backup and business continuity. We can handle patching, maintenance, and daily admin tasks to enable your team to focus on strategy instead of firefighting. 

End-to-End Support

From seamless deployment to day-to-day operations, we work by your side and handle everything—so your IT staff can focus on innovation and strategic priorities. With proactive monitoring, security-first architecture, we help businesses stay agile and resilient.

Tailored Hybrid Solutions

Unlike most providers that offer a one-size fits-all platform, we offer flexible, multi-cloud DaaS across Citrix, VMware Horizon. and Azure. We integrate with public (Azure), private (XTIUM), and hybrid environments, so you get a custom-fit solution—not a forced migration.

Proven Results

IT leaders don't just need DaaS to work—they need a solution that centralizes management, controls costs, and enhances productivity. We deliver security that minimizes endpoint vulnerabilities, a predictable pricing model that removes budget guesswork, and a seamless user experience that keeps teams productive across devices.

Complete "As a Service" Model for the Enterprise

 

Eliminate the endless cycle of procuring, provisioning, maintaining, securing, and managing multiple devices. Along side DaaS, we deliver Managed Cloud, Unified Communications, Contact Center, Managed Security and Managed Network solutions so you can scale at your pace without juggling vendors—saving time, money, and hassle.
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Want to learn how DaaS can work for your business?

Frequently Asked Questions

DaaS is a cloud-based service that delivers virtual desktops to users over the internet. Employees can securely access their work desktops, apps, and data from any device, anywhere.

XTIUM DaaS centralizes data in the cloud instead of storing it locally on devices. This reduces risks of theft or loss and ensures compliance with industry standards like HIPAA, GDPR, and PCI-DSS.

Absolutely. XTIUM DaaS lets you easily scale up or down to match your workforce needs, whether you're hiring seasonal employees, expanding to new locations, or managing remote teams.

With XTIUM DaaS, employees have fast, secure access to their work environment from any device. This ensures a consistent experience whether they’re in the office, at home, or on the go.

Yes, XTIUM DaaS integrates seamlessly with your current IT systems, applications, and tools. This minimizes disruptions during implementation and allows your business to continue running smoothly.

XTIUM DaaS works on any internet-enabled device, including laptops, desktops, tablets, and smartphones, giving employees maximum flexibility.

With a centralized platform for updates, patches, and troubleshooting, IT teams can manage all desktops from one place, saving time and reducing errors.

Yes. By hosting desktops in the cloud, XTIUM DaaS ensures business continuity during disruptions like hardware failures, natural disasters, or cyberattacks.

XTIUM DaaS is based on a predictable monthly pricing model, eliminating upfront costs for hardware and reducing unexpected expenses for maintenance.

Did You Know?

55%
of digital workspaces Gartner polled reported that they had either already deployed, or were in the process of deploying DaaS

14%
were in a POC for DaaS

16%
were planning to deploy DaaS

46.67%
DaaS spending is projected to grow at a rate of nearly 47% over the next three years, from $3 billion in 2024 to $4.4 billion in 2028

 

TRUSTED BY
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“We haven’t missed a beat. The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now because of how seamless this has been for our organization. People are very appreciative that we’re in this position and everything is working. It has been wonderful.”
Ryan Easter
Principal and Director of IT, Johnson Investment Council
“XTIUM facilitated the most successful and smooth data center move we’ve ever experienced. Even more, their desktop solution enabled us to quickly resolve our technology bottlenecks so that IT could deliver strategic business value faster. The combination of rapid integration and cost savings has allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”
Jeff Francis
VP of IT, US Dermatology Partners
"Tenfold is the market leader for cloud-based CRM integration and we have been a client of XTIUM for 6 years. As our business grew and needed to adapt, we deployed their Microsoft Teams with Cisco voice solution. This has enabled our employees to work productively from anywhere. We have also been able to manage our costs while providing a scalable, supportable communications technology that will evolve over time and exceed our needs.”
Dan Sincavage
Co-founder, Tenfold
"That’s the type of proposition I like to bring to the Board of Directors. I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and  we are going to save over $300,000 a year.’ It makes it easy for me to sell!"
Ken Schultz
CIO of Ogletree Deakins
"Everything was flowing, everyone's connecting..... just seamless! And everything just worked. We haven't been down since we went remote."
Chief Information Officer, Friedman, LLP
"Hosting our infrastructure with XTIUM has always provided our business with operational ease and flexibility. Their commitment to HIPAA/HITRUST, compliance, infrastructure, stability, and performance are critical aspects of our partnership."
Charles Halfpenny
CTO and Founder of Halfpenny Technologies, Inc.

Featured Resources

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REPORT

2024 Gartner Magic Quadrant for Desktop as a Service

  Read On >
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VIDEO

Tackling the Endless Cycle of 3 P's

  Read On >
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VIDEO

Security vs. User Experience

  Read On >

Industry-recognized and certified to support your IT needs

Trusted by 1,400+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. Our deep bench of technology specialists brings proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.