DaaS vs Do-It-Yourself Virtual Desktop Infrastructure (VDI)
Running Citrix or Horizon in-house requires major upfront investment, deep expertise, and constant hands-on management. This matrix illustrates how XTIUM’s DaaS solution delivers the same enterprise capabilities without the infrastructure burden or operational overhead.
Challenges of DIY VDI (a.k.a Self-Assembled DaaS)
The pandemic forced business and technology leaders to adopt DIY VDI or self-assembled DaaS to quickly support their remote users. Due to below mentioned challenges, most IT leaders are transitioning towards Managed DaaS:
- Knowledge: Requires detailed knowledge of selected desktop platform
- Learning Curve: Takes time to learn and implement
- Turnover: Need to train different team members in case of employee turnover
- Costs: Higher costs because of lack of familiarity around platform and resources required (and now also due to Tariffs)
- Scalability and growth challenges: Unable to scale up and down quickly as needed due to limited resources
- Post-Installation Support: Unable to get immediate support as and when needed due to DIY framework
- Licensing Complications: Due to complexity involved with Microsoft licensing
DaaS eliminates the infrastructure, staffing, and cost challenges of managing VDI on-premises.

Deployment Considerations | XTIUM DaaS | DIY VDI (Citrix/Omnissa in Datacenter) |
---|---|---|
Technology Platform |
Citrix or Omnissa Horizon, deployed in XTIUM-managed cloud (private or public). |
Massive CAPEX costs to build, maintain, administer, support, and refresh all of the required infrastructure to house the platform. Increasing challenging due to changes in the mid-market hypervisor market. |
Key Features |
Fully managed, fully operational VDI stack with integrated monitoring, scaling, and user provisioning. |
You must build, configure, and maintain every component of the VDI stack. |
Security |
Centralized, always-on protection with compliance and data-loss prevention baked in. |
Requires patching, backups, endpoint security and compliance management by internal staff. You are on the hook to secure the desktops within your solution, and you must secure the infrastructure and connectivity that supports the solution. |
Support & Management |
XTIUM handles the full stack, from infra to endpoint policies and support. Organizations report reductions of up to 60% in support costs and up to 30% in administrative costs when using DaaS instead of DIY VDI. (Citrix 2021) |
Internal teams must monitor performance, resolve issues, and ensure uptime. |
Portal Access |
One unified interface for control; no datacenter tools or scripts required. |
No centralized portal; management spread across multiple tools and consoles. |
Customization |
Role-based app delivery, dynamic scaling, and flexible image management. |
Requires deep platform knowledge of the system that delivers the desktop solution and the desktop platform itself. These are often disparate teams which means more cost and more management overhead. |
Mitigation Support |
Migration planning and cutover supported end-to-end by XTIUM experts. Users are added as needed with no additional overhead required. |
Risky and time-consuming; often delays user migration and onboarding. When scaling beyond your initial build, new configurations are required, leading to additional costs to add hardware. |
Pricing Model |
Predictable OpEx model with no capex burden or infrastructure maintenance. |
CapEx intensive with unpredictable operational costs. |
Differentiators |
Modern DaaS with enterprise-grade delivery and recognized industry leadership. |
Resource-heavy and difficult to scale quickly or cost-effectively. Consider the amount of time and effort it will take for design, build-out, support, and 24/7 self-operations. |
Why choose XTIUM?
Flexible Multi-Cloud, Multi-Platform, Multi-Location options
Intuitive, automation-driven DaaS Platform
PCI, HIPAA, HITRUST and SOC-II Compliant
Complete as a Service Model for Enterprises:
Alongside DaaS, we deliver the following solutions so you can scale at your pace without juggling vendors—saving time, money, and hassle:
- IaaS
- Disaster recovery
- Back-up as a Service
- M365 Licensing
- Managed Detection and Response
- Multi-Factor Authentication
- Unified Communications and Contact Center
- Managed Network Services
- Enterprise Support Desk
- AI & IT Consulting and more
Test-Drive XTIUM DaaS—
Feel the Difference in 24 Hours
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Industry-recognized and certified to support your IT needs
Trusted by 1,700+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. We are not just another MSP. We're your force multiplier that bring proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.

















