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are now XTIUM

Industry

Retail

Seamless technology solutions for modern retail: secure, scalable, and customer-focused.

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Reliable IT, smoother sales

Retail IT is evolving—are you keeping up?

The retail industry is undergoing a massive transformation. E-commerce growth, omnichannel shopping, supply chain challenges, and rising cybersecurity threats are forcing retailers to rethink their IT strategy.

To stay competitive, retailers must balance seamless customer experiences, operational efficiency, and security across brick-and-mortar stores, online platforms, and distribution networks.

80%+

of retailers plan to increase AI and automation in their operations, to address pain points and keep pace with the rapidly changing industry (Source: Honeywell 2025).

69%

of retail businesses were hit by ransomware in 2023 [Source: Sophos 2024). The average cost of a retail data breach was $2.96 million [Source: IBM 2024].

73%

of retail shoppers now interact with multiple channels. This means they browse online, check out reviews on social media, and visit physical stores—all before making a purchase. (Source: Uniform Market, 2025).

Without a robust, scalable IT strategy, retailers risk downtime, security breaches, and lost revenue due to poor customer experiences and operational inefficiencies.

Ready to learn more?

The top IT challenges retailers can’t ignore

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Cybersecurity & payment fraud  

Retailers process massive amounts of sensitive customer data, making them prime targets for ransomware, payment fraud, and identity theft.

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Inventory & supply chain visibility 

Retailers need real-time tracking of inventory, warehouse logistics, and distribution networks to prevent stock shortages, delays, and revenue loss.

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Omnichannel integration

Customers expect seamless shopping experiences between online, mobile, and in-store interactions, requiring real-time data synchronization and reliable IT infrastructure.

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Uptime & IT reliability

Downtime in retail means lost sales, frustrated customers, and damaged brand reputation. Reliable IT infrastructure is essential to keep stores and e-commerce operations running smoothly.
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Scaling IT for growth

Retailers expanding into new markets, adding new locations, or enhancing e-commerce capabilities need flexible, scalable IT solutions that grow with their business.

XTIUM provides secure, high-performance managed services designed for the fast-paced, evolving retail landscape. Our tailored solutions help you optimize operations, enhance customer experiences, and protect against cyber threats.

Retail IT that works as fast as your customers

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Managed Network Services (MNS)

High-performance, redundant, and secure networking solutions to ensure reduced downtime and enhanced customer experience.
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Desktop as a Service (DaaS)

Cloud-based, secure virtual desktops that allow retail employees, call centers, and back-office teams to access critical systems remotely while maintaining compliance and security.
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Unified Communications & Collaboration (UC&C)

Omnichannel communication solutions for retail teams, including secure messaging over text, voice and video to improve coordination between store associates, suppliers, and corporate teams.

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Cybersecurity as a Service (CaaS)

AI-driven security solutions, Managed Detection & Response (MDR), PCI-DSS compliance, with an eye on fraud prevention to protect customer data, payment systems, and inventory management platforms.
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Managed Cloud & Infrastructure

Scalable cloud solutions for retail POS systems, e-commerce sites, and inventory management applications, ensuring high availability and seamless customer interactions.
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Professional Services & Field Services

Expert IT consulting, network assessments, and hands-on support to help you optimize your IT strategy, deploy new technologies, and maintain security compliance.
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Trusted by

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Secure, smart, and seamless retail IT solutions

  • Traffic Prioritization and Optimization– Ensures fast, reliable connectivity across store locations, warehouses, and headquarters for uninterrupted retail operations.
  • PCI-DSS-Compliant Security Framework – Provides payment data protection and fraud prevention across retail payment systems.
  • AI-Powered Threat Intelligence – Advanced fraud detection and threat monitoring to prevent payment fraud and data breaches.
  • Inventory & POS System Integration – Real-time synchronization of e-commerce, in-store sales, and warehouse inventory to optimize operations.
  • IoT & Smart Retail Infrastructure – Securely connects smart shelves, in-store sensors, and automated checkout systems for a seamless shopping experience.
Managed Detection & Response (MDR)

Stronger security. Smoother operations. Better customer experiences.

  • Enhanced IT Reliability & Performance – Guaranteed uptime for POS, e-commerce, and retail operations to prevent lost revenue and frustrated customers.
  • Stronger Cybersecurity & Fraud Protection – Proactive risk mitigation and real-time threat detection to secure payment systems and sensitive customer data.
  • Optimized Inventory & Supply Chain Management – Real-time tracking and analytics improve stock levels, demand forecasting, and order fulfillment.
  • Lower IT Costs & Improved Operational Efficiency – Managed IT solutions that reduce CAPEX and optimize OPEX.
  • Scalable Retail IT Infrastructure – Future-proof IT solutions that support store expansions, e-commerce growth, and next-gen retail technologies.

Why leading retailers choose XTIUM

Our NOC/SOC, combined with our team of certified field experts, delivers secure, scalable, and high-performance IT solutions tailored for modern retailers. Our goal is to help you provide seamless, compliant, operations, while ensuring a superior customer experience.

Proven retail IT expertise

Supporting brick-and-mortar, e-commerce, and omnichannel retailers with enterprise-grade IT solutions.

Security-first approach

PCI-DSS-compliant, zero-trust security architecture to protect transactions and prevent payment fraud.

Seamless IT integration

IT solutions designed to work within existing retail ecosystems, including POS systems, ERP platforms, and e-commerce applications.

White-glove IT support

Enhanced uptime, security, and customer experience for global retail brands.

Measurable business impact

Improved uptime, security, and efficiency for leading retail brands.

Let’s optimize your retail strategy

Retail success depends on seamless, secure, and scalable IT infrastructure. XTIUM ensures your business is optimized for growth, security, and operational efficiency—from in-store transactions to online shopping experiences.

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Industry-recognized and certified to support your IT needs

Trusted by 1,400+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. Our deep bench of technology specialists brings proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.