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DaaS

Virtual Desktops for Modern Care — Secure, Scalable, and Ready to Adapt

Deliver compliant, always-available clinician workspaces on any device — reduce device costs, secure PHI, and scale with demand. 

  • Data never resides on endpoint devices — reduces risk of lost/stolen laptops and HIPAA exposure.
  • Rapid provisioning: spin up new clinician desktops in minutes for on-call, locum, or telehealth staffing.
  • Extend the usable life of existing hardware, minimizing device refresh cycles.
  • Integrated with our security stack and identity controls for compliance peace of mind.
  • Backed by our multi-cloud architecture: public, private, hybrid — guided by your risk, budget, and performance needs.
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Recognized as a
Visionary in the Gartner® Magic Quadrant™ for DaaS
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Recognized in Gartner Critical Capabilities for Desktop as a Service
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How Virtual Desktops Operate in a Healthcare Setting

Tailored, secure, cloud-backed desktops designed around clinical workflows
 Step What Happens Why It Matters In Healtcare
1. Profile & Design We map clinical roles (nurses, radiology, administrative, telehealth) to virtual desktop types (session, pooled, persistent) Ensures right performance and access segmentation, reducing license waste
2. Image & App Build Build secure golden images preloaded with EHR, PACS, and clinical apps; integrate identity, MFA, SSO Enables consistency, speeds onboarding, and reduces app conflicts
3. Network & Access Secure connectivity via private links, VPN, SD-WAN, or hybrid cloud links Ensures low latency for large imaging files or real-time interactions
4. Deployment Options Private Cloud DaaS for control, predictable cost, and compliance alignment; Public/Hybrid Cloud for scale, elasticity, or failover XTIUM supports both models (Citrix/Omnissa in private; Azure or hybrid in public)
5.Optimization & DEX Continuous monitoring of Digital Employee Experience (DEX), usage metrics, RTAV (real-time audio/video) offload Maintains performance for telehealth calls, video consults, and collaboration (
6. Management & Ongoing Support Patching, updates, monitoring, help desk support, scaling up/down Frees internal IT to focus on innovation instead of break-fix

Smarter IT for Healthcare, Delivered by a Trusted MSP

Protect patient data, improve care delivery, and reduce IT costs with XTIUM.

Why Healthcare Leaders Outsource IT

Healthcare IT is under pressure: HIPAA compliance, ransomware, EHR uptime, and rising costs. By partnering with XTIUM, hospitals and clinics gain enterprise-grade IT services with predictable costs and stronger security. We help you deliver better patient care while keeping systems compliant and resilient.

DaaS Solution

Five XTIUM Services That Power Healthcare IT

Desktop as a Service (DaaS)

Enable secure, compliant, and flexible digital workspaces.
  • Secure, HIPAA-compliant desktops from any device.
  • Simplified onboarding for clinicians and rotating staff.
  • Multi-cloud options for resilience and flexibility.
Deploy DaaS on the cloud of your choice — Private, Microsoft Azure, or hybrid — all managed through one portal.

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By 2027, virtual desktops will be cost-effective for 95% of workers

— Gartner 

Managed Network Services (MNS)

Keep clinical systems connected, fast, and always available.
  • 24/7 proactive monitoring of hospital networks.
  • Predictive analytics prevent EHR slowdowns and outages.
  • Built-in security for sensitive medical data.

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MNS improves service delivery, agility, and risk reduction for complex healthcare networks

— Gartner 

Managed SOC

Strengthen defenses against cyberthreats targeting healthcare.
  • AI-driven SOC blocks ransomware and insider threats.
  • Compliance controls for HIPAA, HITECH, and PCI DSS.
  • Faster detection reduces business and patient risk.

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There was a 78% increase in ransomware recovery costs from 2023 to 2024

— Sophos 

Enterprise Service Desk

Fast, expert support that keeps caregivers productive.
  • 24/7/365 clinician support via phone, chat, portal.
  • Fast device/app resolution keeps care uninterrupted.
  • Self-service automation lowers IT burden.

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64% of companies rank service desk efficiency as critical to scaling operations

— Forrester 2024 

Unified Communications/ UCaaS/CCaaS

Simplify communication while cutting infrastructure costs.
  • HIPAA-ready platforms for secure communication.
  • Contact center tools improve patient scheduling and billing.
  • Subscription model lowers infrastructure costs.

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Maintaining on-prem PBX costs up to 40% more than UCaaS

— IDC

Healthcare Outcomes with XTIUM

  • Improved Patient Experience – Always-on IT and faster resolution.
  • Lower Cost of Care IT – Predictable spend and reduced CapEx.
  • Stronger Security Posture – Compliance and ransomware defense.
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Take the next step toward secure, reliable healthcare IT.

Speak with an XTIUM Healthcare Expert– Contact us today to schedule a solutions conversation tailored to your healthcare IT needs.

Industry-recognized and certified to support your IT needs

Trusted by 1,700+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. We are not just another MSP. We're your force multiplier that bring proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.