XTAI ORCHESTRATOR

One Place to See, Govern, and Control Enterprise AI

XTAI Orchestrator brings your AI agents, whether built internally or provided by vendors, under one governance layer. Govern identity, policies, costs, and performance with a full audit trail. As models change, your governance stays consistent.

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Centralize Operational Visibility

See what is running and how it is performing across agents, services, workflows, integrations, and the infrastructure supporting them.

Strengthen Governance and Compliance

Apply policies, safeguards, and controls consistently, with the evidence and audit trails needed to support internal reviews and audits.

Manage and Forecast AI Costs

Track consumption, identify cost drivers, investigate anomalies, and forecast spending across agents, models, services, and workloads.

Connect Activity to Outcomes

Bring operational, financial, and business data together to understand how AI is performing and whether it is producing the intended results.

Operations Intelligence

Governance & Compliance

FinOps

Performance & Outcomes

Understand What Is Happening Across the Environment

Gain an always-current view across AI services, workflows, agents, integrations, network operations, and cloud environments. Move from enterprise-wide indicators into the activity, service, or event requiring attention.

What You Can See:

Services, workflows, and activity across the environment
Agent runs, outcomes, and execution details
Model and tool usage
Health, availability, latency, and errors
Incidents and operational anomalies
Searchable history, exportable data, and links to related service-management records

Replace disconnected reports with one current view of your operational environment.

Set the Controls and Verify They're Working

Understand which policies and safeguards apply, where controls have been triggered, and where coverage requires attention. Maintain supporting evidence for investigations, internal reviews, and audits.

What You Can See:

Policies and safeguards applied across the environment
Control and guardrail activity
Blocked or flagged interactions
Missing or incomplete safeguards
Compliance posture and evidence aligned to recognized AI governance frameworks
Exportable audit records

Turn governance from a policy document into an observable operating practice.

Know What AI is Costing and Why

Connect consumption to the agents, models, services, and activity responsible for it. Establish baselines, identify unusual usage, investigate the cause, and forecast future spend.

What You Can See:

Current spend and consumption
Costs by agent and model
Token and usage trends
Spending anomalies and cost drivers
Forecasted consumption
The activity contributing to a change

Move from reporting AI costs after the fact to understanding what is driving them.

Connect Operational Activity to Business Results

Understand not only whether a service is operating, but whether it is producing the intended result. Bring operational activity, service performance, consumption, and outcome data together.

What You Can See:

Service health and SLA performance
Interaction or transaction volume
Completion and resolution outcomes
Interaction duration and traffic patterns
Appointments or transactions completed
Cost in relation to the result produced

Measure AI services by what they accomplish, not only by whether they remain available.

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Unified Operations Dashboard

See model usage, tool activity, guardrail events, spending trends, and service volume in one configurable view.

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Call Reporting and Service Outcomes
Analyze interaction volume, peak demand, latency against service targets, and completed outcomes for conversational AI.

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AI Operations Overview
Connect activity across voice, chat, and automated services with routing flows, tool usage, production workloads, and business outcomes.

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AI Activity and Consumption at a Glance
Monitor model mix, AI spend, tool usage, active safeguards, and voice volume through a shared operational dashboard.

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Governance and Compliance Posture
Review active policies, guardrail enforcement, control coverage, blocked or masked activity, and supporting evidence in one place.

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Operational Performance and Outcome Analysis
Explore channel distribution, completed outcomes, latency against service targets, operational stability, tool usage, and guardrail activity.

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Governance Built Into the Platform

Security, compliance, guardrails, and FinOps operate at the platform level rather than being added separately to every AI service.

Built Across AI and IT Operations

XTAI Orchestrator connects AI with the network, cloud, communications, and managed services that support the broader operating environment.

Proven in Our Own Operations

XTIUM puts its AI capabilities to work in its own operations, including XTAI Voice on the XTIUM support line and AI-powered service workflows.

Open by Design

Support multiple models, providers, third-party AI services, tools, and integrations without rebuilding the governance layer around them.

One Accountable Partner

Work with one partner across AI, network, cloud, security, communications, and managed services, with one relationship and one path to resolution.

Built to Scale

Expand from individual AI services into broader operational intelligence while maintaining consistent governance, visibility, and cost control.

Industry-recognized and certified to support your IT needs

Trusted by 1,700+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. We are not just another MSP. We're your force multiplier that bring proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.