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Managed Network Services

SD-WAN 2.0:

Smarter Paths. Stronger Performance. Always Connected.

XTIUM SD-WAN Management gives you full-stack visibility, proactive fault and performance monitoring, and intelligent traffic steering across all sites. This enables your business to stay connected, secure, and optimized 24×7×365

What Is SD-WAN 2.0?
SD-WAN is now intelligent, adaptive, and AI-driven.

The first generation of SD-WAN focused on link aggregation and cost control. SD-WAN 2.0 transforms that foundation into an AI-powered, experience-aware network fabric that dynamically optimizes every path across your hybrid environment. 

Core Principles of SD-WAN 2.0 

Application-Aware Routing

Traffic paths adjust in real time based on jitter, latency, and packet loss, not static policies.

AIOps Analytics

Machine-learning correlation turns raw telemetry into actionable insights before your end-users feel the impact.

Cloud and Edge Optimization

Seamless integration across SaaS, IaaS, and SASE frameworks for consistent performance everywhere.

Zero Trust Security

Built-in segmentation, encryption, and continuous verification across every session.

Experience Assurance

Visibility and automation extend end-to-end, from branch to cloud to user.

Why It Matters for Your Enterprise

SD-WAN 2.0 delivers the agility to connect users, applications, and clouds without compromise, giving IT the control to balance performance, cost, and compliance in one unified model.

XTIUM Proactive Network Assurance

Here is the intelligence layer your WAN has been missing:

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What You Get

  • 24×7 monitoring and management of all SD-WAN devices and circuits.
  • Carrier-agnostic orchestration, with XTIUM managing telco and OEM support for you.
  • RESTful API and SNMP data collection for complete telemetry.
  • Real-time performance insight: jitter, loss, latency, CPU/memory, sessions, QoS.
  • Automated alerting and correlation from vManage, vEdge, vSmart controllers.
  • Incident response and policy adjustments for routing, priority, or failover.
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What It Means for You

  • Fewer outages, faster resolution, verified SLAs.
  • Predictable, application-aware network behavior.
  • Zero blind spots across multi-carrier environments.
  • End-to-end visibility without adding management overhead.
  • Lower costs through bandwidth optimization and smart routing.

Service Level Objectives & Commitments

Measured performance, proven accountability, and transparent results.

 Deliverable  Measurement
NOC coverage with automated escalation  24×7×365 
MTTN 15 min contract | Avg: < 20 seconds
MTTR 4 hrs contract | Avg: 3.25 hrs
Uptime 99.5% or better across managed circuits
Engineer response 30 min (Critical) | 1 hr (High) | 2–4 hrs (Med/Low)
Reports Quarterly business reviews and continuous service improvement

The XTIUM SD-WAN 2.0 Value

SD-WAN 2.0 is not just about multiple links. it’s about intelligent orchestration across clouds, carriers, and applications.

  • Unified management for hybrid WANs and multi-cloud connectivity.
  • AIOps-driven analytics and automated route adjustments.
  • Integrated SASE and Zero Trust controls for secure access everywhere.
  • Business-policy-based routing that aligns to user experience QoE.
  • Seamless extension to XTIUM Managed Network Services.
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 Vertical Value Highlights  

Managing complex networks isn’t about chasing problems — it’s about stopping them before they start. Our global Network Operations Center is powered by our award-winning AIOps observability platform, which we use ourselves as well. Whether managing on-prem, cloud, or hybrid infrastructures, you gain:

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Retail

Guarantee uptime and consistent POS connectivity across stores.
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Finance

Assure secure, compliant, low-latency transactions at branch edges.
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Healthcare

Enable real-time telemetry and telehealth without network lag.
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Legal

Protect client data integrity with encrypted, policy-driven routing.
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Manufacturing

Maintain production-line continuity with resilient WAN failover.

Our Runbook-Driven Support Model

We work with your team to co-develop a customized runbook that defines escalation paths, change control, and site policies. That way, everyone knows what to do and when.


Ownership: You own the hardware.
Management: XTIUM monitors and optimizes remotely.
Control: You set access rules and priorities.
Backups: XTIUM handles config snapshots and policy versions.
Access: Role-based permissions and site-specific visibility.

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Uptime You Can Count On

Technology fails. XTIUM does not. We hold your carriers accountable, ensure device connectivity, and proactively verify performance across every transport path.

Reports That Matter

Weekly, monthly, and quarterly reporting demonstrates uptime, bandwidth utilization, and QoS improvements — so you can prove ROI.

The XTIUM Difference

Engineered expertise, proven performance, and relentless accountability.

  • Proven expertise across Cisco SD-WAN and multi-vendor architectures.
  • Global NOC operations built on our OPTX observability platform.
  • Secure and compliant by design, aligned to ITIL and Zero Trust principles.
  • Transparent SLAs and co-managed control that keeps you in charge.
  • 25+ years of enterprise network operations experience.

Let’s Talk About Your WAN Reality

Whether you’re refreshing hardware, retiring MPLS, or expanding to multi-cloud, XTIUM SD-WAN Management gives you the visibility, accountability, and intelligence to keep your business moving forward.

Industry-recognized and certified to support your IT needs

Trusted by 1,700+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. We are not just another MSP. We're your force multiplier that bring proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.