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XTIUM Cloud Case Study - Bank of England Mortgage

When Bank of England, a leading mortgage lender, sought a technology refresh, XTIUM crafted a solution that not only met their technology requirements, but also addressed some long-standing operational challenges, enabling the financial services provider to scale rapidly, optimize efficiency, and expand to new markets.
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The Challenges – IT Hardware Procurement, Logistics, Data Security, and Compliance

Bank of England conducts its business through a channel of over 60 lending branches that operate nationwide. Equipping these independent branches with technology assets, through the traditional means of delivering IT on-premise, posed a number of challenges for the business, such as:

 

Painstaking burden of purchasing

The constant burden of purchasing, maintaining, and tracking IT hardware assets across geographically dispersed branches was overwhelming. 

 

Cost of shipping assets

The cost of shipping IT assets back and forth between branches was a logistical nightmare, causing unforeseen operational delays and disruptions.

 

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There were serious data security and regulatory concerns, as highly sensitive client data was being stored and processed through physical endpoints.

 

lack of scalability

Bank of England’s legacy IT platform was preventing its growth, due to lack of scalability, complex management, and minimal process automation.

With its breadth of managed IT services and technology solutions, XTIUM proved a strategic technology partner, helping Bank of England transition seamlessly to the Cloud, and achieve operational efficiency as well as rapid scalability.

The Solution – Fully Managed DaaS by XTIUM

XTIUM was able to address these challenges and introduce new efficiencies to the business, via its fully managed cloud hosted virtual desktop solution.

 

The Impact of XTIUM’s DaaS Solution

 

Rapid Provisioning

With XTIUM’s DaaS solution, Bank of England can rapidly deploy virtual desktops across its branches, without worrying about the underlying IT hardware.

Secure BYOD

Our DaaS solution allows employees the flexibility to bring their own devices, as all sensitive data is centralized within our secure cloud infrastructure.

Multi-layered Security

Sensitive client information and transactions are stored within our secure cloud data centers, which come with multiple layers of built-in security.

Robust BC and DR

Our solution offers robust Business Continuity and Disaster Recovery, by providing a contingency for asset recovery, following a disruptive event or cyber incident.

Minimal Hardware Maintenance

Without the burden of maintaining physical hardware and infrastructure, Bank of England assumes less operational risk, without affecting productivity.

Scalability for Rapid Expansion

Due to XTIUM’s rapidly scalable DaaS infrastructure, the mortgage services provider is now able to get new branch offices up and running quickly.

Transparent and Predictable Pricing

Our transparent pricing enables the client to charge individual branches, based on the actual consumption of cloud services, optimizing operational costs and their allocation.

In a nutshell, XTIUM’s DaaS solution had a transformative impact on Bank of England’s operational efficiency, data security, and regulatory compliance.

XTIUM’s DaaS Solution Helps Bank of England Rapidly Expand its Branch Network

"It was challenging to keep pace with the rate at which our business was expanding into new branches. Traditional IT processes were holding us back. With XTIUM, and the agility of its platform, I can get new branches up and running quickly, which is of tremendous value to our business.

We were also looking to implement a solution that allowed us to stay ahead of the dynamic security requirements of the finance industry. XTIUM has enabled us to streamline the implementation and maintenance of security controls, by providing a seamless, coherent network for all of my IT assets. That efficiency and flexibility not only ensures the integrity of my environment, but also grants our customers peace of mind.”

Patrick McCarriar,
Director of Information Technology at Bank of England

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About Bank of England

Bank of England Mortgage is a division of the Bank of England, a locally owned community bank located in England, Arkansas. We provide our clients with the expertise and services that are traditionally offered by the largest financial services institutions in the country - with the integrity of a local community bank.

Our decisions are made locally - with a full understanding of client needs, and the mortgage program that will satisfy them. But that's not new for us.

"To be sure, since 1898, we have dedicated ourselves to these principles - Put the clients first, know their goals, and identify the best way to attain them."

Our clients receive personal attention, focused on helping them achieve the American Dream of homeownership.

Building on that foundation, we have grown to a company of more than 1,000 employees, with branches in over 38 states. We have 93 locations nationwide, to serve your mortgage needs effectively.

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