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Enterprise-Grade UC Performance Out of the Box
Our hosted UCaaS platform is built for business-critical communication—delivering secure, high-quality voice, video, messaging, and collaboration tools.
Unified Experience Across Channels
Easily connect voice, messaging, video, and conferencing—all through a centralized platform that promotes workforce flexibility and productivity.
Seamless Integration with Microsoft Teams, Cisco, and More
Support your existing workflows with native or API-driven integrations to popular platforms including Microsoft Teams, Cisco Webex, CRMs, and ticketing systems.
Built for Compliance-Driven Industries
XTIUM’s hosted UCaaS solutions are designed with enterprise-grade security controls to help support HIPAA, SOC 2, PCI-DSS, and ISO 27001 requirements.
Scalable, Flexible Deployment Options
Our hosted infrastructure supports hybrid workforces and multi-location environments—making it easy to scale up, reconfigure, or adapt as business needs evolve.Find the Right Fit for Your Workforce
= Strong Offering 
= Partial / Indirect 
= Not Available
Features & Benefits
| XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad | |
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| Technology Platform O/S |
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| Built-in Admin Tools & Self-Service Portals |
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| Visibility & UC Monitoring |
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| Microsoft Teams / Cisco Integration |
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| CRM / Workflow Integration |
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| Regulatory Compliance (HIPAA/SOC2) |
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| Subscription Pricing & Flexibility |
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Unified Communications Support
| XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad | |
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| Support for DaaS |
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| Support for M365 Licensing & Copilot/AI |
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| Support for Managed Security |
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| Support for MNS (Managed Network Services) |
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| Support for Enterprise Service Desk |
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UC Plans & Packages
| XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad | |
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| MS Teams Direct Routing |
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| WebEx |
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| Zoom |
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| Voice Security - UDP, TLS, SRTP |
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Compliance
| XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad | |
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| GDPR |
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| PCI-DSS |
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| HIPAA |
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| HITECH |
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| HITRUST |
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| SOC-2 |
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| FIPS 140-2 |
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| ISO27001 |
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| FISMA |
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CRM Integration
| XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad | |
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| Salesforce |
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| MS Dynamics |
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| Zoho |
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| Zendesk |
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| Netsuite |
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| Hubspot |
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| Sugar |
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Features & Benefits
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XTIUM UCaaS / Evolve IP | Ring Central RingEX | Microsoft Teams | Cisco Webex | Zoom Workplace |
8x8 Work | Vonage | AT&T | NTT Data | Dialpad |
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| Technical Support Metrics (% issues resolved same day) | 85% | 80% | 75% | 78% | 82% | 77% | 70% | 76% | 79% | 81% |
| CustomersSatisfied with Training | 92% | 88% | 85% | 89% | 90% | 86% | 83% | 84% | 87% | 88% |
| Technical Support Customer Satisfaction |
94% | 89% | 84% | 87% | 91% | 85% | 80% | 83% | 86% | 90% |
| Net Promoter Score (NPS) for Technical Support Services | 65% | 60% | 50% | 55% | 62% | 58% | 45% | 52% | 54% | 61% |
| Gartner 2025 UCaaS Customer Rating |
4.7 (6) |
4.3 (694) |
4.4 (1,454) |
4.4 (320) |
No rating |
Not specified |
4.5 (373) |
5.0 (3) |
4.2 (18) |
Not specified |
| Capterra Rating (May 2005 Reviews) | 4.4 (50) |
4.2 (1,205) |
4.5 (10,152) |
4.3 (77) |
4.6 (14,349) |
4.0 (308) |
4.3 (320) |
5.0 (3) |
No rating |
4.2 (551) |
| G2 Rating (2025 Reviews) | 4.2 (70) |
4.1 (1,113) |
4.4 (16,086) |
4.4 (109) |
4.6 (55,688) |
4.2 (740) |
4.1 (476) |
3.9 (14) |
No rating |
4.4 (1,864) |
= Strong Offering = Partial / Indirect = Not Available
