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are now XTIUM

XTIUM

Leadership Team

Martin-Call

Martin Call

Chief Customer Officer

Martin Call joined XTIUM in 2021 and is responsible for the strategic vision and execution of client operations and success initiatives. He is a seasoned customer experience and product professional with over 15 years of business operations experience in international logistics, global sales, and M&A integration management. Martin’s operational teams are known for their unique, customer-centric approach and have been recognized by the American Business Awards for “Best Technical Support Strategy and Implementation”.

Prior to joining XTIUM, Martin worked for the DoD (USAF) in the Foreign Military Sales office for F-16s, managing international logistics for the fighter aircraft. After transitioning back to the private sector, Martin led all customer operations at CallTower, a cloud-based communications company, the company scaled 3x during his tenure.

In his current role, Martin oversees the Company’s global support, service delivery, and client relations teams, ensuring client retention and satisfaction by delivering seamless onboarding, unparalleled technical support, and building lasting relationships.

Martin has a B.A in Technical Sales from Webster State University, magna cum laude, and graduated from Webster University with a M.A. in Management and Leadership, with high honors.

Industry-recognized and certified to support your IT needs

Trusted by 1,400+ mid-size and enterprise companies, we operate as an extension of your team—solving problems with urgency and accountability so you can focus on strategy, not firefighting. Our deep bench of technology specialists brings proven frameworks and real-world experience to help you secure, scale and streamline operations with fewer resources. Stop juggling vendors. Stop fighting uphill battles. Work with an IT partner who gets IT.